In FY 2014, the Silver Spring Chapter instituted Quarterly Scorecards that provide chapter members a transparent view into the operations of the chapter. We feel that Quarterly Scorecards are a PMISSC strength because there is a concerted effort at consistent, frequent, user-friendly transparency with the chapter membership. Chapter members regularly express their appreciation for this transparent communication. This type of transparency has increased the chapter's credibility with its membership and its leadership. There are plans to make these Quarterly Scorecards part of our bylaws so that they become a permanent fixture.
The chapter also created a Smart Book for every position on the board. Vital chapter information is being organized and made easily accessible and transferable to new board members. The end result has been a growing level of security and stability in the board membership.