Membership Growth & Retention at PMI Metrolina Chapter

Chapter Best Practices Sessions
Jennifer Baker, PMI Metrolina

In late 2012, the Metrolina Chapter Board of Directors met to discuss strategic planning for the chapter with short term and long-term goals for the chapter including increasing member engagement as we had seen a decline in recent months. Part of the conversation included commentary from the 2012 Regional LIM where many of the R5 chapters were showing 20% engagement for metropolitan areas and 10% or less for geographically diverse chapters. The Board of Directors looked at several potential opportunities to engage our existing members including the opportunity to utilize some method of remote meetings to increase member engagement. Part of this reasoning included acknowledging that our chapter footprint services 59 of the 100 counties in North Carolina. We opted to make several changes including our member services, board structure and volunteer organization. This strategy has allowed the chapter to increase membership and engagement across the state.

Friday, March 20 | 9:45 AM to 10:30 AM

Jennifer Baker

Jennifer is a PfMP, PgMP, PMP, MBB and ITIL certified manager with more than 25 years of experience in delivering both complex technical infrastructure projects and strategic business development programs on time and within budget. Her experience includes many business sectors including finance, government, hospitality, education and energy. She is currently an Enterprise Project Portfolio Governance Manager at Duke Energy and an Adjunct Professor at Northeast University in the MSPM Program. She is currently a consultant for both Georgetown University and Wake Forrest University.